Privacy, in plain language.

Last updated: August 2026

Information we collect

When you contact us, we collect the details you provide, such as your name, email address, phone number, company or project information, and message. Basic technical details such as an IP address may be recorded for security and abuse prevention.

How we use information

We use your information to respond to enquiries, prepare proposals, deliver requested services, maintain business records, and protect our systems. We do not sell personal information.

How we approach data protection

We consider privacy and data protection throughout product discovery, development, integration, hosting, and support. Depending on the engagement, this includes collecting only necessary information, role-based access, secure data transmission, protected credentials, backups, activity records, and clear responsibilities for data handling.

Storage and sharing

Information is retained only as long as reasonably needed for the purpose for which it was collected, legal obligations, and legitimate business records. We may use trusted service providers for hosting, email, SMS, WhatsApp messaging, push notifications, app publishing, and operations where necessary to deliver the requested service.

Communication services

Where we configure SMTP, bulk SMS, WhatsApp messaging APIs, or push notifications, customer organisations remain responsible for having an appropriate legal basis, consent, and opt-out process for their recipients. We design delivery workflows to respect permissions, approved templates, provider requirements, and communication preferences supplied for the project.

Your choices

You may ask us to correct or delete information you have submitted, subject to applicable legal and record-keeping requirements. Contact us at [email protected].

Contact

Opsin Tech Innovations LLP
Mundakayam, Kottayam, Kerala, India
Kazhakoottam, Thiruvananthapuram, Kerala, India
[email protected]